NearbyPick Help Center

Pricing is per location, per month. The more locations you have, the lower the price per location:

Your tier price applies to every location you have. Example: 3 locations x $69 = $207 per month.

Yes. Annual billing gives you 2 months free. You pay for 10 months and get 12. Example: 1 location is $790 per year.

We take payments through Stripe. We accept major credit and debit cards through Stripe Checkout. Invoices and receipts are in the Stripe customer portal. From your account, open Billing, then click Open the customer portal.

Today you add locations when you start the trial. There is not yet a self-serve button to add or remove a location after that. Email support@nearbypick.com from your account email with the location name and address. We will update your account and your Stripe quantity. Mid-cycle quantity changes are prorated by Stripe.

Yes. Every plan starts with a 14-day trial. You do not need a credit card to start it. On day 14, your account pauses unless you have subscribed. You will not be charged.

No. No card is needed for the free scan or the 14-day trial.

If you are unhappy within 7 days of your first payment, we will refund you in full. No questions asked. This covers your first payment only (your first monthly charge or your first annual charge). When we refund you, we also cancel your plan right away.

Email support@nearbypick.com from your account email and tell us you would like a refund. We send the refund through Stripe. Refunds usually appear in 5-10 business days.

Email us anyway. Our team will review your request and get back to you. We cannot promise a refund in those cases.

You can cancel on your own. You do not need to contact us.

1. Go to your account Billing page.
2. Click Open the customer portal to open the Stripe customer portal.
3. Cancel your plan in the portal.

Cancellation takes effect at the end of the period you already paid for. You will not be charged again.

We keep scan results for 12 months. We keep a paid account's data for 90 days after it is cancelled. We keep a paused trial's data for 30 days. After that, we delete it.

No. We never sell your data.

Yes. Email support@nearbypick.com from your account email and ask us to delete your data. We reply within 2 business days and finish within 30 days.

Go to nearbypick.com/scan and run the free scan. Enter your business name, city or address, category, and email. We check ChatGPT, Gemini, Perplexity, and Claude. Google AI Overviews is coming soon. You see results on screen, and we email a link. Scan results are kept for 12 months. A scan usually takes a few minutes.

The report shows a visibility score from 0 to 100, how often you were named, and your average position when named. It breaks the score down for ChatGPT, Gemini, Perplexity, and Claude. Below that is every question we asked, whether you were named, and who else was named. If you added a website, it also shows what your robots.txt file tells AI crawlers.

Yes. To keep the service fair, each email and each network address can run about 5 scans per hour and 20 per day. If you hit the limit, wait and try again.

Support is email only at support@nearbypick.com, Monday to Friday, 9am to 5pm Central Time. We send a first reply within 1 business day, usually the same day.

NearbyPick Team, 3014 Dauphine St, Ste A #46443, New Orleans, LA 70117.